Medical Receptionist TRI Cardio Williamsville

Catholic Health System; Village of Williamsville (NY); On-site; Full time

Job summary

A leading healthcare provider in New York seeks a Medical Receptionist to enhance patient experience. The role involves greeting patients, scheduling appointments, and managing accounts. Ideal candidates will have strong customer service skills and knowledge of medical office procedures. Join a dedicated team focused on quality patient care.

Qualifications

• Preferred one year experience in a health care setting.
• General knowledge of medical office procedures and terminology.

Responsibilities

• Greet patients and schedule appointments.
• Maintain patient accounts and accept payments.
• Answer and route calls.

Skills

Customer Service

Communication

Time Management

Organization

Adaptability

Education

High School diploma or GED

Tools

Microsoft Word

Electronic Health Record (EHR)

Job description

Salary: 16.26-24.40 USD

Facility: Trinity Cardio Williamsville

Shift: Shift 1

Status: Full Time FTE: 1.000000

Bargaining Unit: Trinity Medical

Exempt from Overtime: Exempt: No

Work Schedule: Days

Hours:

7:30-3:30 8-4 8:30-4:30

Summary:
The Medical Receptionist is under the direct supervision of the office manager or practice administrator to optimize patient experience by performing a number of duties, including greeting patients, scheduling patients, bookkeeping, answering and routing calls, accepting payments, and maintaining patient accounts. May take direction from team lead as appropriate.

Responsibilities:

EDUCATION

• High School diploma or GED required

EXPERIENCE

• Preferred one (1) year experience working within a health care setting in which the primary responsibilities involved the completion of clerical, general office, patient accounting and reception oriented tasks

KNOWLEDGE, SKILL AND ABILITY

• Strong customer service and telephone skills
• General knowledge of medical insurance, health maintenance organizations and other health care related topics
• General knowledge of medical office procedures and terminology including ICD-10 and CPT coding.
• Proficient in computer skills, including the use of a computer (keyboarding and the mouse), Microsoft Word and email
• Desire and skill to meet the needs of the patient
• Possesses organization, communication (written and verbal) and time management skills
• Ability to prioritize work responsibilities and maintain composure while working under demanding conditions which may involve supporting multiple objectives. Can adapt to changing circumstances.
• Possesses basic mathematical and analytical abilities
• Working knowledge of Electronic Health Record (EHR)
• Highly motivated and willing to contribute skills and ideas for the overall improvement of the department
• Knowledge of Patient Centered Medical Home, with MIPS, HEDIS requirements preferred (Primary Care)

WORKING CONDITIONS:

ENVIRONMENT

• Ability to travel to and work at other Trinity Medical facilities and/or physician practice offices
• Normal heat, light space, and safe working environment; typical of most office jobs.
• Intermittent exposure to a few unpleasant physical conditions.