Breakfast Host

Hotel Leveque; Toledo (OH); On-site; Full time

Job summary

Join a leading hotel as a Breakfast Host in Toledo, where you will provide exceptional service to guests during breakfast. Your role involves preparing the dining area, engaging with guests, and ensuring a pleasant dining experience while maintaining high standards of cleanliness and professionalism.

Benefits

Insurance enrollment available from DAY 1!

Paid time off available from DAY 1!

Holiday pay available from DAY 1!

Hotel and travel discounts at worldwide destinations!

Professional development and promotion opportunities!

Qualifications

• Proactive in handling guest needs and resolving challenges.
• Engaging and attentive service for breakfast guests.

Responsibilities

• Prepare breakfast area and stock supplies for service.
• Engage with guests to ensure satisfaction and resolve challenges.
• Maintain cleanliness of breakfast spaces during and after shifts.

Skills

Service-oriented

Problem Solving

Communication

Job description

Compensation: Starting at $14.00 per hour

What's in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job…

Breakfast Hosts provide attentive, dynamic, and inspiring buffet and tableside service for our breakfast guests. Breakfast Hosts must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Breakfast Host is to deliver and exceed guest expectations, resolve challenges, uphold food safety standards, and maintain excellent communication with guests, peers, and supervisors.

What you’ll be doing…

• Prepare the breakfast area for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of breakfast spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success factors…

• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Brim House introduces relaxed, yet refined dining to the Renaissance Hotel in the heart of Toledo.

We offer a seasonal menu of classic American cuisine with inventive twists. We partner up with local farmers and producers to bring the freshest and best of Toledo to this dining experience.

Our culinary team balances flavors and textures, creating artistic presentations and incorporating international influences makes Brim House a destination for travellers as well as locals.

Guests feel comfortable and at home at Brim House. The industrial-chic furnishings are upscale but casual, conducive to long, lingering meals or cocktails and local Midwestern brews at the lively bar. Dramatic glass designs from local artisans at Glass City are a unique element that sets Brim House apart.

Brim House is dedicated to strengthening the Toledo community, offering a space for social and business interactions where local ingredients, locally produced beverages, and local artists are at the forefront.