Receptionist - Front Desk

Catholic Charities Maine; Lewiston (ME); On-site; USD 26,000 - 27,000; Part time

Benefits offered by this job

401(k) agency contribution

Earned Time Off

Job summary

Catholic Charities Maine is seeking a part-time Receptionist for the Front Desk in Lewiston, ME. You will be the welcoming voice for Central Services, handling calls, visitors, and general administrative tasks across departments with a focus on accuracy and discretion.

The role requires at least two years in an administrative/reception setting, strong customer service, and proficiency in Word and Excel. Join a supportive team and contribute to a warm, organized front desk experience.

Qualifications

• High School Diploma or equivalent.
• Minimum of two years’ experience in a responsible administrative or reception role.
• Strong customer service skills.
• Proven accuracy with detail-oriented work.
• Ability to multitask and shift between varying responsibilities.
• Proficiency in Microsoft Word and Excel (Excel data entry required).
• Comfort with scanning and other office software systems.
• Strong focus on data entry and accuracy.

Responsibilities

• Greet visitors, staff, volunteers, and guests professionally.
• Answer and route incoming calls and emails.
• Maintain front desk safety and security.
• Provide administrative support to Central Services.
• Process daily mail and create the daily check log.
• Perform data entry, scanning, and filing (Excel-based tasks).
• Handle confidential and sensitive information with discretion.
• Assist with Volunteer Services.

Skills

Customer service

Data entry

Microsoft Word

Excel

Attention to detail

Confidentiality

Multitasking

Education

High School Diploma or equivalent

Tools

Excel

Scanner software

Office software

Job description

Catholic Charities Maine is hiring a Receptionist for the Front Desk. This position is the welcoming face and voice of Central Services and provides professional, friendly, and attentive reception support for all incoming calls and visitors, while also offering administrative assistance across all Central Services departments.This part-time position is ideal for someone who genuinely enjoys helping people, thrives in both quiet and busy environments, and takes pride in creating a safe, warm, and organized front desk experience.Key ResponsibilitiesGreet all visitors, staff, volunteers, and guests with a joyful, cheerful, and professional demeanorAnswer and route incoming phone calls and emailsMaintain front desk safety and security by being alert to who is coming and goingProvide administrative support to Central Services departmentsProcess daily mail and create the daily check logPerform data entry, scanning, and filing (including Excel-based tasks)Handle confidential and sensitive information with discretionWork independently during quieter periods and manage high-volume activity during busy timesAssist with Volunteer ServicesSchedule: Monday & Wednesday 12:30pm to 4:30pm, and on-call as neededPay Rate: $18.56 - $19.20 per hourBenefits:A great team of coworkers401(k) agency contributionAll employees earn Earned Time OffRequired QualificationsHigh School Diploma or equivalentMinimum of two (2) years’ experience in a responsible administrative or reception roleDemonstrated ability to handle confidential and sensitive informationStrong customer service skillsProven accuracy with detail-oriented workAbility to multitask and shift between varying responsibilitiesProficiency in Microsoft Word and Excel (Excel data entry required)Comfort with scanning and other office software systemsStrong focus on data entry and accuracy