HR Receptionist

Northern Kentucky Community Action Commission Inc; Covington (KY); On-site; USD 19,000 - 22,000; Full time

Job summary

Northern Kentucky Community Action Commission Inc is seeking a Human Resources Receptionist to greet visitors, manage the front desk, and support the HR team with onboarding and clerical tasks.

The role emphasizes customer service, accurate communication, data entry, scheduling, and coordination of room usage. Qualifications include a high school diploma or GED, strong MS Office skills, and the ability to work with diverse backgrounds.

Qualifications

• High school diploma or GED required, social work/human services experience preferred.
• Excellent customer service and communication skills.
• Strong organizational skills and proficiency with Microsoft Office (Excel, Word, Outlook).
• Ability to work with people from diverse socio-economic backgrounds.

Responsibilities

• Greet visitors professionally, sign guests in/out, issue visitor credentials, and notify staff of arrivals.
• Answer calls promptly and route to appropriate staff; provide information about services and hours.
• Handle mail, scheduling, data entry, and basic clerical tasks.
• Assist HR with onboarding logistics, orientation materials, and file preparation.
• Maintain reception area and monitor supplies; coordinate room scheduling and calendars.

Skills

Customer service

Communication

Office software

Data entry

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

POSITION TITLE: Human Resources ReceptionistREPORTS TO: Human Resources DirectorHOURLY WAGE: $14.00GENERAL RESPONSIBILITY: The Human Resources Receptionist serves as the first point of contact for the agency and provides front desk, clerical, and administrative support to the Central Administrative Office and Human Resources Department. This position supports daily office operations by ensuring a welcoming environment, accurate communication, and efficient handling of administrative and reception-related tasks.SPECIFIC RESPONSIBILITIES:Front Desk & Administrative SupportGreet visitors professionally, sign guests in and out, issue visitor credentials, and notify staff of arrivalsAnswer incoming calls promptly and courteously; provide accurate information and route calls to appropriate staff or programsProvide callers with general information regarding agency services, hours of operation, and locationsReceive, sort, and distribute incoming mail and deliveriesProcess outgoing mail, including faxing, shipping, certified mail, and post office runsSupport basic clerical needs such as copying, filing, data entry, and scheduling as assignedMaintain cleanliness and organization of the reception area and conference roomsMonitor and restock reception and conference room supplies as neededManage reception-area inventory and notify appropriate staff when supplies need to be reorderedUpdate agency calendars and coordinate room scheduling as assignedProvide clerical and administrative support to Human Resources and agency leadership as requestedPrepare new hire folders, orientation materials, swag bags, name badges, and ID copiesAssist with onboarding logistics as directed by the HR teamSend agency birthday cards and assist with other employee recognition effortsOrder flowers and general office supplies as requestedAdditional duties as assignedQUALIFICATIONS:High school diploma or GED required and experience in social work/human services preferred.Organizational skillsComputer experience, including strong knowledge of Microsoft Office (Excel, Word, Outlook)Knowledge of community, agencies and resources is preferred.Excellent customer service and communication skills.Ability to work with people of diverse and varying socio-economic backgrounds.PHYSICAL REQUIREMENTS:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.NKCAC IS A DRUG-FREE WORKPLACE