Receptionist (f/m/d)

MEININGER Hotels; Center City (MN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Staff events

Pension scheme

Well-being platform

Mondly language learning app

Discounts for family and friends

Growth opportunities

Job summary

MEININGER Hotels is seeking a Front Office professional for our Salzburg City Center location. You will be the face of the hotel, ensuring a warm welcome and a smooth check-in/check-out process, while providing local guidance to guests.

You’ll handle guest inquiries across channels, manage invoicing and admin tasks, and contribute to online reputation efforts. A team-first attitude with flexibility for shifts is essential.

Qualifications

• Have hotel experience or a passion for HORECA industries.
• Outgoing personality and enjoy bustling environments.
• People-oriented and eager to create memorable guest experiences.
• Team player and ready to support colleagues.
• Fluent in German and English (minimum A2-B1).

Responsibilities

• Create a memorable stay as a great host for guests.
• Manage check-ins and check-outs from A to Z to optimize occupancy.
• Answer guests' personal and phone inquiries; advise on local attractions and services.
• Handle operational/admin tasks: invoicing, hour registration, online reputation management, quality checks.
• Work in a team and assist with occasional F&B tasks (breakfast, dinner, bar).
• Adapt to a diverse environment with weekday, weekend, day, evening and night shifts.

Skills

Outgoing personality

People person

Team player

German fluency

English fluency

Job description

Full-time
Are you a people person who wants to create and share memorable experiences with our guests?

MEININGER Hotel Salzburg City Center

Full-time
Are you a people person who wants to create and share memorable experiences with our guests?

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of the welcome and goodbye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

YOUR PROFILE

• You have your first working experience in the hotel, or you are passionate about HORECA industries
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating an unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You speak German and English fluently (solid A2-B1 level min.), any other languages are an advantage

What Meininger Offers

• Attractive salary and tax-free surcharges
• An extra day for every year with MEININGER (up to 5 days max.)
• 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Program)
• Growth and development opportunities as part of an internationally expanding organization
• A dynamic, diverse team
• The occasional opportunity to travel to support new openings or exchange programs
• MEININGER Staff Nights Program and discounts for your family & friends
• Employee events and team activities: M-Days, Winter party, team building events
• Pension scheme
• Access to our well-being platform, offering personalized 1:1 sessions with certified psychologists and lifestyle experts in multiple languages for both MEININGER employees and their family members
• Mondly: Online language learning App

Remote Type

On Site

Contact: Oliver Singewald (Hotel Manager)

We welcome candidates with diverse life preferences and from different backgrounds, cultures, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.