Receptionist (EVENING SHIFT)

Masonicare; Shelton (CT); On-site; USD 16,531 - 24,796; Part time

Job summary

Masonicare at Bishop Wicke in Shelton, CT seeks an Evening Shift Receptionist for a 4-hour weekly schedule with every other weekend, 4pm–8pm. The role greets, assists and directs visitors, residents and other callers, creating a welcoming first impression and ensuring smooth front-desk operations.

Duties include handling messages, coordinating with staff, assisting with administrative tasks, and maintaining calendars and files to support daily activities within the Assisted Living and Memory

Qualifications

• Customer service and office experience is preferred.
• High School diploma or equivalent required.

Responsibilities

• Greet, assist and direct visitors, residents and callers.
• Manage calls and messages; coordinate with staff.
• Receive items and arrange delivery to residents.
• Assist with recreation activities for residents.
• Maintain resident request files and calendars.
• Assist in care and maintenance of department equipment and supplies.
• Process emergencies via Call-for-Aid system and notify staff.
• Schedule transportation requests and input work orders.
• Maintain Outlook calendar for guest room reservations.
• Provide administrative support and fill in as needed.

Skills

Customer service

Office experience

Education

High School or equivalent

Job description

Receptionist (EVENING SHIFT)

Masonicare at Bishop Wicke - Shelton, CT

Evening Shift / 4 hrs/wk / Every Other Weekend 4pm-8pm

Summary of Position: Greets, assists and directs visitors, residents and other callers.

Essential Duties and Responsibilities:

1. Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
2. Provides assistance, guidance and direction to visitors and residents. Ascertains the nature of their business; assists and/or directs visitors and residents to various locations in Assisting Living and Memory Care communities when appropriate. Calls for an escort when necessary.
3. Receives messages, flowers, newspapers and other items and notifies appropriate staff. Delivers or arranges for the delivery of items to residents and appropriate staff.
4. Performs various recreation activities, i.e. exercise, games, and discussion groups.
5. Maintains files on resident’s requests for meal service as well as other needs. Maintains directory and files on current residents, their locations, status and other pertinent information according to established procedure.
6. Assists in care and maintenance of department equipment and supplies.
7. Participates in educational programs and inservice meetings; attends meetings as required.
8. Handles all incoming emergencies through Call-for-Aid System. Notifies and directs appropriate staff. .
9. Schedules resident transportation requests..
10. Inputs maintenance and housekeeping work orders.
11. Maintains Outlook calendar for guest room reservations
12. Fills in as needed for Administrative Assistants
13. Sorts and distributes all incoming correspondence
14. Assists staff with administrative duties and requests
15. Receives in daily prescriptions from various Pharmacies
16. Performs all other duties as assigned.

Qualifications:

Education: High School or equivalent

Experience: Customer service and office experience is preferred.

Licensure: None

Knowledge/Skills/Abilities:

Provides care and services that demonstrate behaviors and the principles of person-centered care including affording people dignity, respect and compassion, offering coordinated care, support and treatment and care that is personalized.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.

#Shelton