Receptionist (PER DIEM)

Masonicare; Shelton (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Masonicare at Wesley Heights in Shelton, CT is seeking a PER DIEM Receptionist to greet visitors and residents, direct callers, and coordinate with staff to support daily operations. The role involves handling messages, scheduling, and light administrative duties to ensure smooth guest experiences.

Candidates should have strong customer service and office experience, and a high school diploma or equivalent. Per diem schedule and on-site work expected.

Qualifications

• High School diploma or equivalent.
• Customer service and office experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Greets, assists and directs visitors, residents and callers.
• Coordinates with staff to provide recreation activities.
• Receives messages and delivers items to residents and staff.
• Maintains calendars and scheduling for guest room reservations.
• Provides administrative support as needed and handles correspondence.
• Inputs maintenance and housekeeping requests and handles emergencies.

Skills

Customer service

Office experience

Education

High School or equivalent

Job description

Receptionist (PER DIEM)

Masonicare at Wesley Heights - Shelton, CT

PER DIEM

Summary of Position: Greets, assists and directs visitors, residents and other callers. Coordinates with Recreation Department to provide various recreation activities.

Essential Duties and Responsibilities

• Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
• Provides assistance, guidance and direction to visitors and residents. Ascertains the nature of their business; assists and/or directs visitors and residents to various locations in Assisting Living and Memory Care communities when appropriate. Calls for an escort when necessary.
• Receives messages, flowers, newspapers and other items and notifies appropriate staff. Delivers or arranges for the delivery of items to residents and appropriate staff.
• Performs various recreation activities, i.e. exercise, games, and discussion groups.
• Maintains files on resident’s requests for meal service as well as other needs. Maintains directory and files on current residents, their locations, status and other pertinent information according to established procedure.
• Assists in care and maintenance of department equipment and supplies.
• Participates in educational programs and inservice meetings; attends meetings as required.
• Handles all incoming emergencies through Call-for-Aid System. Notifies and directs appropriate staff. .
• Schedules resident transportation requests..
• Inputs maintenance and housekeeping work orders.
• Maintains Outlook calendar for guest room reservations
• Fills in as needed for Administrative Assistants
• Sorts and distributes all incoming correspondence
• Assists staff with administrative duties and requests
• Receives in daily prescriptions from various Pharmacies
• Performs all other duties as assigned.

Qualifications

Education: High School or equivalent

Experience: Customer service and office experience is preferred.

Licensure: None

Knowledge/Skills/Abilities

Provides care and services that demonstrate behaviors and the principles of person-centered care including affording people dignity, respect and compassion, offering coordinated care, support and treatment and care that is personalized.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.

#Shelton