Receptionist (PER DIEM)

Masonicare; Newington, Northern (CT, KY); On-site; USD 25,000 - 30,000; Full time

Job summary

Masonicare at Middlewoods of Newington in Newington, CT seeks a Per Diem Receptionist to greet visitors, assist residents, and coordinate with staff for recreation activities and daily operations.

The role covers shifts from 8am–4pm and 4pm–9pm, supporting smooth front-desk and administrative workflows in a Memory Care/Assisted Living setting. Prior customer service and office experience are preferred, with a focus on courteous, person-centered care.

Qualifications

• Education: High School or equivalent.
• Experience: Customer service and office experience is preferred.
• Knowledge/Skills/Abilities: person-centered care and professional interactions.

Responsibilities

• Greets, assists and directs visitors, residents and callers.
• Delivers messages and coordinates with staff for resident needs.
• Schedules room/guest arrangements and inputs requests in calendars.

Skills

Customer service

Office experience

Education

High School Diploma or equivalent

Job description

Receptionist (PER DIEM)

Masonicare at Middlewoods of Newington - Newington, CT

Per Diem ( looking coverage for 8am-4pm and 4pm-9pm shifts)

Summary of Position: Greets, assists and directs visitors, residents and other callers. Coordinates with Recreation Department to provide various recreation activities.

Essential Duties and Responsibilities:

1. Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.


2. Provides assistance, guidance and direction to visitors and residents. Ascertains the nature of their business; assists and/or directs visitors and residents to various locations in Assisting Living and Memory Care communities when appropriate. Calls for an escort when necessary.


3. Receives messages, flowers, newspapers and other items and notifies appropriate staff. Delivers or arranges for the delivery of items to residents and appropriate staff.


4. Performs various recreation activities, i.e. exercise, games, and discussion groups.


5. Maintains files on resident’s requests for meal service as well as other needs. Maintains directory and files on current residents, their locations, status and other pertinent information according to established procedure.


6. Assists in care and maintenance of department equipment and supplies.


7. Participates in educational programs and inservice meetings; attends meetings as required.


8. Handles all incoming emergencies through Call-for-Aid System. Notifies and directs appropriate staff. .


9. Schedules resident transportation requests..


10. Inputs maintenance and housekeeping work orders.


11. Maintains Outlook calendar for guest room reservations


12. Fills in as needed for Administrative Assistants


13. Sorts and distributes all incoming correspondence


14. Assists staff with administrative duties and requests


15. Receives in daily prescriptions from various Pharmacies


16. Performs all other duties as assigned.

Qualifications:

Education: High School or equivalent

Experience: Customer service and office experience is preferred.

Licensure: None

Knowledge/Skills/Abilities:

Provides care and services that demonstrate behaviors and the principles of person-centered care including affording people dignity, respect and compassion, offering coordinated care, support and treatment and care that is personalized.

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.

#Newington