Receptionist- Evening/Night & Every Other Weekend

Little Sisters of the Poor Baltimore, Inc. (operating St. Martin’s Home); Mobile (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare environment

Job summary

Sacred Heart Residence – Mobile, operated by the Little Sisters of the Poor, seeks a Front Desk Receptionist for evenings/nights on a part-time basis. The role is on-site at our Mobile, AL home, with occasional weekend coverage as needed.

You will welcome residents and guests, answer calls, maintain security, and support daily operations to ensure a warm, safe environment. The ideal candidate is friendly, dependable, patient, and able to stay calm under pressure while communicating clearly with

Qualifications

• High school diploma or equivalent preferred.
• Previous reception, customer service, healthcare, senior living, or long-term care experience preferred.
• Experience working with older adults is a plus.
• Knowledge of fire safety and emergency procedures is helpful.
• Must be able to perform the essential functions of the position, with or without reasonable accommodation.

Responsibilities

• Welcome residents, families, visitors, vendors, and other guests with warmth and courtesy.
• Answer, screen, and direct telephone calls and take accurate messages.
• Maintain a safe and secure environment by following visitor sign-in procedures and established security protocols.
• Monitor the reception area and building activity and respond appropriately to security concerns.
• Respond to alarms and emergency situations according to established procedures.
• Listen to residents and families with patience and empathy and help direct their questions or concerns to the appropriate staff member.
• Help maintain a peaceful, welcoming, and organized reception area.
• Maintain accurate information such as resident names and room numbers, emergency contacts, department extensions, and key personnel.
• Assist with basic clerical and administrative tasks as needed.
• Work cooperatively with nursing, administrative, housekeeping, maintenance, and other departments.
• Maintain strict confidentiality of resident, family, employee, and organizational information.
• Follow all safety, infection-control, security, and organizational policies and procedures.
• Perform other duties that support the needs and mission of the Home.

Skills

Warm

Dependable

Patient

Calm under pressure

Communication

Confidentiality

Team player

Adaptable

Education

High school diploma or equivalent

Job description

Perhaps you are seeking new challenges in your current position.

Maybe you are exploring the range of career opportunities available in the field of geriatrics.

You might be remembering the gentle smile and embrace you received from an elderly relative or neighbor and feel called to continue your service in loving memory of them.

Whatever your reason, we are certainly glad you found us!

A Snapshot of Our Home

The first thing you will discover at St. Martin’s is our charming home-like atmosphere and the friendly way the Residents, Little Sisters, employees and volunteers share their lives.

With the Little Sisters serving as our role models, we perform our daily duties in a spirit of “servant-leadership.”

We take our cue from the Little Sisters as they render exceptional “person-centered” care, ensuring that each Resident’s physical, cognitive, social, and spiritual needs are met.

Answer the Call

If the above description of our Home and daily life sounds appealing to you, St. Martin’s Home may represent an opportunity of a lifetime. You will be surrounded by everyday heroes with quiet, unassuming professionalism, infectious optimism and genuine love for our Residents.

We will give your resume careful consideration and contact you immediately should an opportunity be available for which you qualify.

Our Residents deserve exceptional care. You may be just the person we are looking for!

Position:Receptionist- Evening/Night & Every Other Weekend

Location: Mobile, AL

Job Id:2484

# of Openings:1

Front Desk Receptionist

Sacred Heart Residence – Mobile, AL
Little Sisters of the Poor

Make a Difference Every Time You Welcome Someone Through Our Doors

Are you a warm, dependable, and compassionate person who enjoys helping others? Do you take pride in creating a welcoming environment while also being attentive to safety and security?

Sacred Heart Residence – Mobile, operated by the Little Sisters of the Poor, is looking for a Front Desk Receptionist to join our team. The Receptionist is often the first person our residents, families, visitors, and community members encounter, making this a meaningful role in creating a warm and welcoming atmosphere in our Home.

We are looking for someone who is professional, patient, calm under pressure, and genuinely enjoys working with older adults.

Schedule

Part-time | Non-Exempt

Applicants must be available to work:

• Evening shifts
• Night shifts
• Every other weekend
• Occasional holidays as needed

This is an on-site position. Flexibility in scheduling is important because the Front Desk provides coverage for our Home around the clock.

What You'll Do

As our Front Desk Receptionist, you will:

• Welcome residents, families, visitors, vendors, and other guests with warmth and courtesy.
• Answer, screen, and direct telephone calls and take accurate messages.
• Maintain a safe and secure environment by following visitor sign-in procedures and established security protocols.
• Monitor the reception area and building activity and respond appropriately to security concerns.
• Respond to alarms and emergency situations according to established procedures.
• Listen to residents and families with patience and empathy and help direct their questions or concerns to the appropriate staff member.
• Help maintain a peaceful, welcoming, and organized reception area.
• Maintain accurate information such as resident names and room numbers, emergency contacts, department extensions, and key personnel.
• Assist with basic clerical and administrative tasks as needed.
• Work cooperatively with nursing, administrative, housekeeping, maintenance, and other departments.
• Maintain strict confidentiality of resident, family, employee, and organizational information.
• Follow all safety, infection-control, security, and organizational policies and procedures.
• Perform other duties that support the needs and mission of the Home.

What We're Looking For

The ideal candidate is:

• Warm, friendly, and compassionate
• Dependable and trustworthy
• Patient and respectful
• Able to remain calm and professional during busy periods or emergencies
• Comfortable communicating with residents, families, visitors, and staff
• Detail-oriented and able to prioritize multiple responsibilities
• Comfortable working independently while also being part of a team
• Able to maintain confidentiality and exercise good judgment
• Flexible and willing to adapt to changing needsComfortable learning telephone, pager, alarm, and other facility systems
• Able to communicate effectively in spoken and written English
• Genuinely interested in serving and working with older adults

Qualifications

• High school diploma or equivalent preferred
• Previous reception, customer service, healthcare, senior living, or long-term care experience preferred
• Experience working with older adults is a plus
• Knowledge of fire safety and emergency procedures is helpful
• Must be able to perform the essential functions of the position, with or without reasonable accommodation

Why This Role Matters

At Sacred Heart Residence, the Front Desk is much more than a place to answer phones. You are an important part of the Home's hospitality, safety, and sense of community.

You may be the person who greets a family member arriving to visit a loved one, helps a resident who needs assistance, provides reassurance to a concerned visitor, or calmly responds when something unexpected happens.

If you are someone who finds purpose in serving others, caring for older adults, and being part of a mission-driven community, we would love to hear from you.

Professional Environment

Business-casual professional attire is expected. Employees are expected to maintain a neat, professional appearance appropriate for a healthcare and residential environment. Denim is not permitted, and open-toed shoes are not permitted in accordance with applicable regulations.

Little Sisters of the Poor provides equal employment opportunities to all individuals in accordance with applicable federal, state, and local laws.

Come be part of a team where your kindness, dependability, and presence make a difference every day.

Little Sisters of the Poor Baltimore
St. Martin’s Home
601 Maiden Choice Lane
Baltimore, Maryland 21228-3630
Phone: [phone]
Fax: [phone]