Receptionist/Escrow Assistant

Old-Republic-Internationa; Cedar City (UT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive medical, prescriptions,d

Dental and vision plans

401(k) plan with discretionary company

Shareholder Purchase and Reinvestment

Paid time off

11 company paid holidays

Flexible spending account

Health savings account

Employee Assistance Program

Educational Assistance Program

Pet Insurance

Job summary

Old Republic Title in Cedar City, UT is seeking a Receptionist/Escrow Assistant to handle front-desk duties and escrow support. You will answer phones, greet visitors, manage mail, and assist with closing-related tasks including payoffs, document recording, and file scanning. The role requires excellent verbal and written communication, strong customer service, and meticulous organization.

Typical hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, in-office.

Qualifications

• Ability to perform under pressure and be flexible with disruptions throughout the workday.
• Ability to work with confidential information.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to prioritize and handle multiple projects.
• Strong attention to detail and organizational skills.

Responsibilities

• Greet customers and visitors, answer phones, and direct calls to the appropriate person.
• Process administrative tasks: emails, letters, memos, and mail distribution.
• Assist with closing-related tasks: prepare and file documents, coordinate payoffs, and fund receipts.
• Prepare and scan escrow files, maintain audit order, and post-closing filing.
• Keep reception area and conference rooms clean and stocked; coordinate refreshments.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Attention to detail

Organizational skills

MS Office

Outlook

Prioritization

Multi-tasking

Tools

Microsoft Office Suite

Outlook

Job description

CENTRAL TITLE DIVISIONJob Description:The successful applicant for the Receptionist/Escrow Assistant position will provide general receptionist duties as well as customer service support to customers, vendors, and employees. Specific responsibilities include but are not limited to the following: answering the telephone, greeting visitors, computer administrative support, including business correspondences (emails, letters, and memos), and distributing mail, preparing Federal Express packages and mail deliveries, and assisting with special projects when required. Also, maintaining the lobby in a presentable manner with fully stocked drink station, clean conference rooms with properly stocked snacks, pens and supplies for the customer areas.Train to process and be responsible for pre-closing matters on each file; including order entry, make sure tax certificates and mortgage inspection certificates/or surveys are in file; orders payoffs; makes sure any authorization documents are in file; verifies legal description with commitments and mortgage inspection certificates/or surveys; receipt funds for closing, disburse funds, record documents, prepare title policies, and put files in audit order. In addition, scanning requirement; primary responsibilities are to sort, organize scan/image all escrow files in a timely manner. Coordinating files to file scan.This is an in-office position in our Cedar City office. The work hours are 8:00am - 5:00pm Monday-Friday.ESSENTIAL FUNCTIONS:Greets customers in a courteous manner and offers refreshments as needed.Immediately notifies closers/assistants when customers arrive for closing.Answers phone in a timely, courteous manner. Directs calls to appropriate person, giving caller a choice of holding or voicemail if person requested is on phone or unavailable.Signs for courier deliveries and notifies closers/assistants promptly.Distributes calendar for closing schedule, when applicable.Verify tax certificates are complete and accurate.Verifies legal description matches the description in commitment and on mortgage inspection certificate or survey.Obtains payoffs and any invoices that will appear on settlement statement.Assists closer in preparing settlement statement.Requests permission from lender for authorization to fund; receipts in monies; balances file; disburses funds; and sends out payoffs.File all documents to be recorded in appropriate counties and/or state. Places file in audit order and prepares file for scanning and post-closing.Keeps reception area/conference rooms clean and stocked with supplies for closings.Ability to work from 8:00 a.m. to 5:00 p.m. Monday through Friday.Regular consistent attendance is required, that could include attendance at after hour Company events.Ability to work overtime as requested and approved by supervisor.Must be personable, positive and a professional representative of the Company.KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:Ability to perform under pressure and be flexible with disruptions throughout the workday.Ability to work with confidential information.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Ability to prioritize and handle multiple projects.Strong attention to detail and organizational skills.Proficient in Microsoft Office Suite and Outlook.#LI-KT1Benefits may include:Comprehensive medical, prescriptions, dental and vision plans401(k) plan with a discretionary company matchShareholder Purchase and Reinvestment PlanBasic life and accidental death and dismemberment insurance premium paid by the companyVoluntary supplemental life insurance for employees, spouses and dependent childrenFertility and Family Building BenefitsPaid Disability benefitsPaid time off programs11 Company paid holidays per yearFlexible spending accountHealth savings account (available to High Deductible Health Plan participants only)Employee Assistance ProgramEducational Assistance ProgramVoluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident InsuranceTitle insurance policies and certain escrow services for the employee’s primary personal residence at no chargeTransportation benefit plan for mass transit, parking and vanpool, in several marketsNote: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.For California applicants, please click the following link to view our CCPA Applicant NoticeOld Republic Title is an Equal Opportunity Employer