Order Entry Clerk

Old Republic Title; Naples (FL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

401(k) match

Paid time off

Holidays

Job summary

Old Republic Title in Naples,Florida seeks an Order Entry Clerk to support the Title Services Department by opening new title orders, monitoring requests, and handling customer inquiries by email and phone.

This six-month assignment may transition to full-time based on performance and business needs. The role emphasizes accurate data entry, timely file status updates, and coordination with examiners, with a strong focus on attention to detail and professional communication.

Qualifications

• Basic computer skills including proficiency in Microsoft Office Suite and Outlook.
• Knowledge of title or real estate is preferred.
• Ability to work in fast paced environment while meeting deadlines.
• Strong attention to detail with excellent organizational skills.
• Written and verbal communications are clear and professional.

Responsibilities

• Order entry and file assignment.
• Handle telephone inquiries from external and internal customers.
• Respond to file status inquiries and route calls to the examiner.
• Sort and distribute mail.

Skills

Attention to detail

Written communication

Verbal communication

Time management

Ability to work under deadlines

Tools

Microsoft Office

Outlook

Job description

Job Description

The Order Entry Clerk provides front-line operational support to the Title Services Department by opening new title orders, monitoring incoming requests, providing customer service via email and over the phone and performing administrative intake functions.

The position is to support a six-month assignment and may be considered for full time continuous employment opportunities based on performance and business needs.

Essential Duties And Responsibilities

• Order Entry and File Assignment.
• Handling telephone inquiries from external and internal customers
• Responding to inquiries regarding file status and forwarding calls to the appropriate examiner.
• Sort and Distribute Mail.

Knowledge And Skills Required

• Basic computer skills including proficiency in Microsoft Office Suite and Outlook.
• Knowledge of title or real estate is preferred.
• Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.
• Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.
• Written and verbal communications are clear, grammatically correct and business appropriate.

Benefits May Include

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer