Receptionist & Customer Concierge – Growth & Flexible Hours

Talentify; Palatine (IL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Hiring Bonus

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sasha Ivanov - State Farm Agent is seeking a Receptionist - Team Member to join a busy insurance office in Palatine, IL. You will greet clients, manage calls, schedule appointments, and maintain accurate records while supporting the team.

Ideal candidates are organized, customer-focused, and comfortable discussing insurance options. This on-site role offers growth opportunities, a positive workplace, and a chance to learn the insurance business while delivering excellent service.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations and learn.
• Basic computer skills including Microsoft Office and familiarity with CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Sasha Ivanov - State Farm Agent is seeking a Receptionist - Team Member to join a busy insurance office in Palatine, IL. You will greet clients, manage calls, schedule appointments, and maintain accurate records while supporting the team.

Ideal candidates are organized, customer-focused, and comfortable discussing insurance options. This on-site role offers growth opportunities, a positive workplace, and a chance to learn the insurance business while delivering excellent service.