Customer Experience Specialist | Flexible Schedule & Growth

Sasha Ivanov - State Farm Agent; Rolling Meadows (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Sasha Ivanov - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer service and support for our insurance agency. Your role involves managing inquiries, maintaining customer records, and collaborating with team members to ensure satisfaction.

We are looking for empathetic and customer-focused individuals who thrive in a dynamic environment. Join us for growth opportunities and to make a positive impact in our community.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Bilingual Spanish

Job description

Sasha Ivanov - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer service and support for our insurance agency. Your role involves managing inquiries, maintaining customer records, and collaborating with team members to ensure satisfaction.

We are looking for empathetic and customer-focused individuals who thrive in a dynamic environment. Join us for growth opportunities and to make a positive impact in our community.