Receptionist - State Farm Agent Team Member

Sasha Ivanov - State Farm Agent; Palatine (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hiring bonus

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Sasha Ivanov - State Farm Agent in Palatine, IL is seeking a receptionist to greet clients in person and by phone, direct inquiries, and support the front desk operations.

The successful candidate will be highly organized and customer-focused, comfortable discussing insurance options, managing appointments, and assisting with administrative tasks while benefiting from training and a clear path for advancement.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Highly organized with ability to multitask.
• Comfortable with sales conversations.
• Proficient with basic computer tasks and CRM systems.
• Spanish bilingual preferred.

Responsibilities

• Greet customers in person and by phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring Bonus
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

Sasha Ivanov - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.