Receptionist & Customer Care Specialist | Growth Path

Eddie Cabral - State Farm Agent; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

Free food & snacks

Opportunity for advancement

Paid time off

Wellness resources

Job summary

Eddie Cabral - State Farm Agent is seeking a Receptionist to join the team in Orlando. The role focuses on greeting customers, handling inquiries, and guiding them to the appropriate agents while maintaining organized records and supporting daily office operations.

The ideal candidate will be detail-oriented, customer-focused, and comfortable discussing insurance options as part of a friendly, service-driven environment.

Qualifications

• Experience in a receptionist or customer service role is preferred.
• Strong communication and interpersonal abilities are essential.
• Excellent organizational and multitasking skills are required.
• Comfort engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM usage.

Responsibilities

• Greet customers in person and over the phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist with handling inquiries and maintaining customer records.
• Engage with prospects and existing customers to identify insurance options.
• Provide high-quality customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational multitasking

Sales conversations

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Eddie Cabral - State Farm Agent is seeking a Receptionist to join the team in Orlando. The role focuses on greeting customers, handling inquiries, and guiding them to the appropriate agents while maintaining organized records and supporting daily office operations.

The ideal candidate will be detail-oriented, customer-focused, and comfortable discussing insurance options as part of a friendly, service-driven environment.