Receptionist & Customer Care Specialist – Insurance Team

State Farm Agent; Winter Park (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency is looking for a Receptionist - State Farm Agent Team Member in Winter Park, Florida. The ideal candidate should have previous experience in a receptionist or customer service role and possess strong communication, organizational, and multitasking skills. Responsibilities include greeting customers, managing appointments, and supporting team administrative tasks. This role offers a competitive salary ranging from $17.00 to $25.00 per hour with additional benefits like health insurance and paid time off.

Qualifications

• Ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

Responsibilities

• Greet customers warmly and direct them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks.

Skills

Previous experience in a receptionist or customer service role

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Bilingual Spanish or Portuguese preferred

Job description

A leading insurance agency is looking for a Receptionist - State Farm Agent Team Member in Winter Park, Florida. The ideal candidate should have previous experience in a receptionist or customer service role and possess strong communication, organizational, and multitasking skills. Responsibilities include greeting customers, managing appointments, and supporting team administrative tasks. This role offers a competitive salary ranging from $17.00 to $25.00 per hour with additional benefits like health insurance and paid time off.