Insurance Office Receptionist & Customer Care Pro

Bryan Strasburger - State Farm Agent; Orlando (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryan Strasburger - State Farm Agent in Orlando seeks a Receptionist to join our team and support daily operations. The ideal candidate is highly organized, detail-oriented, and eager to learn in a customer-focused environment.

You will greet customers, manage appointments, maintain records, and engage in conversations to offer insurance options, contributing to a friendly and productive workplace.

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with clients.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational skills

Multitasking

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

Bryan Strasburger - State Farm Agent in Orlando seeks a Receptionist to join our team and support daily operations. The ideal candidate is highly organized, detail-oriented, and eager to learn in a customer-focused environment.

You will greet customers, manage appointments, maintain records, and engage in conversations to offer insurance options, contributing to a friendly and productive workplace.