Insurance Client Care Specialist — Growth & Service

Cara Fisher - State Farm Agent; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cara Fisher - State Farm Agent is seeking a Customer Service Representative to join the team in Orlando, FL. You will deliver exceptional customer experiences by handling inquiries, assisting with policy changes, processing claims, and maintaining accurate records.

This role focuses on customer service, attention to detail, and community support. Ideal candidates are customer-focused, empathetic, and able to multitask, with prior experience in customer service.

Qualifications

• Communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Cara Fisher - State Farm Agent is seeking a Customer Service Representative to join the team in Orlando, FL. You will deliver exceptional customer experiences by handling inquiries, assisting with policy changes, processing claims, and maintaining accurate records.

This role focuses on customer service, attention to detail, and community support. Ideal candidates are customer-focused, empathetic, and able to multitask, with prior experience in customer service.