Receptionist & Customer Care Pro — Growth & Benefits

Esmeralda Gutierrez - State Farm Insurance Agent; Fort Worth (TX); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Vision insurance

Paid time off

Opportunity for advancement

Job summary

Esmeralda Gutierrez - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support daily office operations in Fort Worth, TX. The ideal candidate has prior receptionist or customer service experience, strong communication, and the ability to handle inquiries while identifying opportunities to offer insurance options.

Training and a team-focused environment are provided.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Communication

Customer service

Sales discussions

Organization

Interpersonal skills

Tools

Microsoft Office

CRM systems

Job description

Esmeralda Gutierrez - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support daily office operations in Fort Worth, TX. The ideal candidate has prior receptionist or customer service experience, strong communication, and the ability to handle inquiries while identifying opportunities to offer insurance options.

Training and a team-focused environment are provided.