Insurance Agency Receptionist — Growth & Customer Care

Lupe Orozco - State Farm Agent; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License Reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lupe Orozco - State Farm Agent in Houston is seeking a Receptionist - State Farm Agent Team Member to join a busy, customer-focused office. You will greet clients, manage front-desk inquiries, and support the team with basic administrative tasks.

The ideal candidate has strong communication, organizational skills, and a willingness to learn. Training is provided, with opportunities for advancement and involvement in sales conversations to offer insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking

Sales conversations

Customer service experience

Tools

Microsoft Office

CRM systems

Job description

Lupe Orozco - State Farm Agent in Houston is seeking a Receptionist - State Farm Agent Team Member to join a busy, customer-focused office. You will greet clients, manage front-desk inquiries, and support the team with basic administrative tasks.

The ideal candidate has strong communication, organizational skills, and a willingness to learn. Training is provided, with opportunities for advancement and involvement in sales conversations to offer insurance options.