Receptionist & Customer Care - Insurance Office

State Farm; Arkansas; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member in Clinton, AR is seeking a Receptionist to join a customer-focused office. You will greet clients, manage scheduling, and maintain records while identifying opportunities to offer insurance options.

The role emphasizes service, teamwork, and professional growth within the agency. The ideal candidate is organized, detail-oriented, and comfortable with sales conversations, with a commitment to excellent customer service and ongoing learning in the insurance field.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office & CRM

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Team Member in Clinton, AR is seeking a Receptionist to join a customer-focused office. You will greet clients, manage scheduling, and maintain records while identifying opportunities to offer insurance options.

The role emphasizes service, teamwork, and professional growth within the agency. The ideal candidate is organized, detail-oriented, and comfortable with sales conversations, with a commitment to excellent customer service and ongoing learning in the insurance field.