Receptionist - State Farm Agent Team Member

Michael Theisen - State Farm Agent; Woodbury (MN); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Theisen - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency. You will greet customers, manage scheduling, and handle inquiries with a friendly, professional approach.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations, CRM systems, and Microsoft Office. This role offers a supportive team, room to grow, and bonuses tied to performance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Sales conversations

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2022 and has experienced tremendous growth every year — and we’re just getting started. I’ve been with State Farm since 2015 and have spent the past decade building a career centered around helping people protect what matters most. Originally from Minnesota and a graduate of the University of Minnesota–Twin Cities, I’m passionate about serving our community and creating opportunities for others to grow personally and professionally.

Our team is currently small but mighty, with two full-time members and one part‑time intern, and we’re looking to expand. We’re energetic, positive, and driven by three core values: work ethic, caring (for our customers, our community, our team, and ourselves), and continuous growth. We set high expectations and work hard to reach them, but we also make sure to celebrate our success with bonuses, team trips, and fun office events.

If you’re a motivated self‑starter who’s ready to make a difference, grow in your career, and enjoy meaningful work with a supportive team, we’d love to hear from you.

Role Description

Michael Theisen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.