Receptionist & Customer Care Associate — Insurance Focus

Darin Tsukashima - State Farm Agent; Santa Clarita (CA); On-site; Full time

Job description

BENEFITS

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my State Farm agency in 2001 and currently lead a dedicated team of seven professionals who take pride in helping our community protect what matters most. Over the years, we’ve built a strong reputation for providing exceptional service and maintaining a positive, growth‑oriented work environment.

I believe in creating balance — working hard to achieve our goals while also having fun along the way. My team enjoys celebrating wins, supporting each other, and maintaining a relaxed yet productive atmosphere. I offer paid health benefits, vacation time, a Simple IRA, and reimbursement for licensing costs. Work‑life balance is a top priority in my office, and I make sure my team feels supported both professionally and personally.

I’m looking for team members who are coachable, motivated, and competitive — people who are ready to learn, contribute, and grow within a successful, well‑established agency.

ROLE DESCRIPTION

Darin Tsukashima - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.