Receptionist & Customer Care Associate — Flexible Schedule

Kara Berks - State Farm Agent; Kearney (NE); Vor Ort; USD 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Zusammenfassung

Kara Berks - State Farm Agent is seeking a friendly and professional Receptionist to join the team in Lincoln, NE. The role focuses on welcoming clients, managing schedules, and maintaining accurate customer records while identifying opportunities to discuss insurance options.

The ideal candidate will have receptionist or customer service experience, strong communication and organizational skills, and be comfortable engaging in sales conversations.

Qualifikationen

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Aufgaben

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Kenntnisse

Reception experience

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Jobbeschreibung

Kara Berks - State Farm Agent is seeking a friendly and professional Receptionist to join the team in Lincoln, NE. The role focuses on welcoming clients, managing schedules, and maintaining accurate customer records while identifying opportunities to discuss insurance options.

The ideal candidate will have receptionist or customer service experience, strong communication and organizational skills, and be comfortable engaging in sales conversations.