Receptionist / CSR (Entry Level)

Automation Personnel Services; Town of Texas (WI); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Medical, dental, vision, disability, &

Life Insurance

Service Bonus after 1 year

Paid Holidays

401(k) with matching

Job summary

Automation Personnel Services is seeking a friendly, professional Receptionist / Customer Service Representative (Bilingual) to be the first point of contact for customers and visitors. The ideal candidate is fluent in English and Spanish and can handle a fast-paced office while delivering outstanding service.

The role includes greeting guests, answering calls, processing payments, scheduling appointments, and supporting administrative tasks.

Qualifications

• Bilingual in English and Spanish is required.
• Minimum 1–2 years of receptionist or customer service experience.
• Strong communication and organizational skills.
• Proficient with Microsoft Word/Excel/Outlook.

Responsibilities

• Greet customers, vendors, and visitors in a professional manner.
• Answer and direct multi-line phone calls.
• Assist customers with inquiries, estimates, and appointments.
• Process payments and maintain accurate records.
• Update customer accounts and respond to emails promptly.
• Support clerical tasks and maintain reception area.

Skills

Bilingual

English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description

Receptionist / Customer Service Representative (Bilingual)

Automation Personnel Services seeking a friendly, professional, and highly organized Receptionist / Customer Service Representative (CSR) to be the first point of contact for our customers and visitors. The ideal candidate is bilingual (English/Spanish), customer-focused, and capable of handling a fast-paced office environment while delivering outstanding service.

Zip Code: 77073

Pay Rate
$17-18 per hour

Schedule and Hours

• Monday – Friday: 8:00 AM – 4:00 PM
• Occasional Saturday work as needed
• Overtime may be required based on business demands

Receptionist / Customer Service Representative (Bilingual) Duties and Responsibilities

• Greet customers, vendors, contractors, and visitors in a professional and welcoming manner.
• Answer and direct incoming multi-line phone calls.
• Provide exceptional customer service in both English and Spanish.
• Assist customers with service requests, product inquiries, estimates, and appointment scheduling.
• Coordinate service calls and installation appointments with technicians and customers.
• Receive and process customer payments and maintain accurate records.
• Create and update customer accounts and job information in company systems.
• Respond to emails and customer inquiries promptly and professionally.
• Assist with invoicing, filing, scanning, and other administrative duties.
• Maintain office supplies and reception area organization.
• Support management and operations teams with various clerical tasks.
• Resolve customer concerns efficiently and elevate issues when necessary.
• Maintain confidentiality of customer and company information.

Receptionist / Customer Service Representative (Bilingual) Duties Qualifications and Requirements

• Fluent in English and Spanish (Bilingual required).
• High School Diploma or GED.
• Minimum 1–2 years of customer service, receptionist, administrative, or call center experience.
• Strong verbal and written communication skills.
• Professional appearance and demeanor.
• Excellent organizational and multitasking abilities.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Ability to work independently and as part of a team.

Job Type

Full-time, Temporary to Hire, Permanent

Benefits

• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates.

Bonus Opportunity!

We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

Equal Opportunity Employer