Receptionist / Client Support

Standard-Nutrition-Services; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Paid vacation

Paid sick time

Paid holidays

Disability insurance

Life insurance

Parental leave

Bereavement leave

FSA/HSA options

Employee referral bonus

Job summary

Standard-Nutrition-Services in Sioux Falls, SD is seeking a Receptionist/Client Support to manage administrative tasks and be the first contact for clients, visitors, and vendors. The role blends office work with on-site warehouse duties, ensuring smooth daily operations.

The ideal candidate is friendly, professional, and discreet, with strong communication and organizational skills. Training for forklift operation is provided; occasional lifting and warehouse presence required.

Qualifications

• Must demonstrate strong organizational, multitasking, and communication skills.
• Professional, friendly demeanor with strong customer service and hospitality instincts.
• High level of discretion handling pricing, sourcing, and confidential data.

Responsibilities

• Answer phone calls, reply to emails, and direct messages to the right people.
• Maintain filing systems, update databases, and handle paperwork.
• Order supplies and support on-site meetings; assist with consultant biosecurity products.
• Enter all transactions into inventory and sales records; learn Standard Nutrition systems.
• Coordinate monthly newsletter with printer; collect articles from staff on schedule.
• Test feed samples and relay results to consultants and customers.
• Perform monthly inventory counts in Sioux Falls and reconcile differences.
• Coordinate courtesy vehicle schedules and hospitality programs for customers.

Skills

Strong organizational skills

Excellent communication

Discretion with confidential info

Microsoft Office Suite

Google Workspace

Data entry

Forklift operation (training provided)

Tools

Forklift equipment

Office hardware

Job description

Description

The Receptionist/Client Support role manages administrative, communication, and organizational tasks to keep the office running smoothly. This person is also the first point of contact for the business and is expected to be warm, professional, and welcoming to any clients, visitors, and vendors who come to our place of business.

Requirements

• Communication: Answer phone calls, reply to emails, and direct messages to the right people.
• Record Keeping: Maintain filing systems, update databases, and handle paperwork.
• Discretion: Handle sensitive and confidential company data responsibly.
• Office Management: Order supplies, support management for meetings on site, organize consultant biosecurity products.
• Data Entry: Input all transactions, including incoming purchases into inventory and all sales made. Learn the Standard Nutrition operating systems.
• Newsletter Organization: Work with the printer to finalize and proofread the monthly newsletter, and coordinate with staff to submit articles in a timely manner.
• Test Feed and Send Results: Follow protocols to test feed samples and collect results to be sent to consultants and customers.
• Inventory Management: Complete inventory counts monthly in Sioux Falls and reconcile any differences.
• Courtesy/Hospitality: Coordinate the courtesy vehicle schedule and other hospitality programs for customers coming to Sioux Falls, and serve as a warm, welcoming point of contact for any clients visiting our place of business.
• Warehouse Support: Operate a forklift to unload pallets as feed and other delivery trucks arrive; no prior experience needed, training provided.

Qualifications & Skills

• Strong organizational, multitasking, and communication skills.
• Professional, friendly demeanor with strong customer service and hospitality instincts.
• High level of discretion when handling sensitive or confidential information including pricing and product sourcing.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and general office hardware.
• Comfort with data entry and basic recordkeeping/database tools.
• Willingness to learn to safely operate a forklift; no prior experience required, as training will be provided.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to safely operate a forklift after training.
• Ability to stand, walk, bend, and reach for extended periods while receiving, unloading, and organizing inventory.
• Ability to sit for extended periods while performing administrative and computer-based tasks.
• Manual dexterity sufficient for data entry, filing, and operating general office equipment.
• Visual acuity sufficient for reading documents, computer screens, and inventory labels.
• Ability to occasionally climb on/off warehouse or delivery equipment as needed.

Work Environment

This position splits time between a standard office environment and warehouse/receiving areas. Occasional exposure to loading dock conditions, dust, and varying temperatures should be expected when receiving deliveries or completing inventory.

Benefits

We offer a comprehensive benefits package to eligible full-time employees, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan with company match up to 4%
• Paid vacation, accruing from day one
• 6 days of paid sick time annually
• 6 paid holidays per year
• Short-term and long-term disability insurance
• Life insurance
• Paid parental and bereavement leave
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Employee referral bonus program