Receptionist & Client Services Specialist

Travis Smith - State Farm Agent; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Travis Smith - State Farm Agent is seeking a Receptionist to be the friendly first contact for customers and a key support for the team. The role involves greeting clients, managing schedules, and maintaining records while upholding a positive, professional service standard.

You will engage with customers to explore insurance options, coordinate communications, and assist in daily administrative tasks. A background in customer service and strong communication skills are essential to thrive in

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Interpersonal skills

Tools

Microsoft Office

CRM systems

Job description

Travis Smith - State Farm Agent is seeking a Receptionist to be the friendly first contact for customers and a key support for the team. The role involves greeting clients, managing schedules, and maintaining records while upholding a positive, professional service standard.

You will engage with customers to explore insurance options, coordinate communications, and assist in daily administrative tasks. A background in customer service and strong communication skills are essential to thrive in