Client-Focused Insurance Receptionist & Growth Path

Talentify; Redding (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Paid time off

Training & development

401(k) matching

Dental insurance

Opportunity for advancement

Vision insurance

Job summary

Travis Foster State Farm Agency is seeking a front office team member to deliver exceptional client experiences and support the growth of the agency. You will resolve customer inquiries, coordinate with agency staff, and anticipate community needs while providing friendly, reliable service.

Ideal candidates are customer-focused, empathetic, and sales-minded, with opportunities for internal advancement. Join a team that values service, growth, and a strong community presence.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Communication skills

Empathy

Relationship-building

Job description

Travis Foster State Farm Agency is seeking a front office team member to deliver exceptional client experiences and support the growth of the agency. You will resolve customer inquiries, coordinate with agency staff, and anticipate community needs while providing friendly, reliable service.

Ideal candidates are customer-focused, empathetic, and sales-minded, with opportunities for internal advancement. Join a team that values service, growth, and a strong community presence.