Receptionist & Client Services - Insurance (Growth Path)

State Farm; Watertown (WI); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Mitchell - State Farm Agent in Watertown, WI is seeking a friendly Receptionist to join the team. You will greet clients, manage calls, and support daily office operations with a positive, professional attitude.

The ideal candidate is organized, detail oriented, and comfortable guiding conversations toward insurance options. We offer a supportive environment, training, and potential for advancement. Experience in customer service is helpful, and basic computer skills are required.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Organizational skills

Customer service

Sales conversations

Microsoft Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Kevin Mitchell - State Farm Agent in Watertown, WI is seeking a friendly Receptionist to join the team. You will greet clients, manage calls, and support daily office operations with a positive, professional attitude.

The ideal candidate is organized, detail oriented, and comfortable guiding conversations toward insurance options. We offer a supportive environment, training, and potential for advancement. Experience in customer service is helpful, and basic computer skills are required.