Account Associate - Growth & Customer Service (Bilingual)

Kevin Mitchell Ins Agency Inc.; Watertown (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Opportunity for advancement

Paid holidays

Licensing reimbursement

Job summary

Kevin Mitchell Ins Agency Inc. in Watertown, WI is seeking an Account Associate for our State Farm agent team.

You will support daily operations, grow customer relationships, and act as a liaison between clients and agency departments to ensure smooth service. The role offers competitive compensation ($45,000–$65,000 yearly), a 401(k), paid time off, holidays, licensing reimbursement and opportunity for advancement.

Qualifications

• Bilingual Spanish preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Bilingual Spanish

Organizational skills

Customer service

Effective communication

Job description

Kevin Mitchell Ins Agency Inc. in Watertown, WI is seeking an Account Associate for our State Farm agent team.

You will support daily operations, grow customer relationships, and act as a liaison between clients and agency departments to ensure smooth service. The role offers competitive compensation ($45,000–$65,000 yearly), a 401(k), paid time off, holidays, licensing reimbursement and opportunity for advancement.