Customer Service Pro – Growth Path, 401(k), PTO & Licensing

Kevin Mitchell Ins Agency Inc.; Watertown (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Licensing reimbursement

Training & development

Flexible schedule

Competitive salary

Opportunity for advancement

Job summary

Kevin Mitchell - State Farm Agent is seeking a Customer Service Representative to join a small, dedicated team in Watertown, WI. This Full Time role focuses on creating exceptional customer experiences, resolving inquiries, and coordinating with other team members within a thriving insurance practice.

Expected responsibilities include building relationships, handling inquiries, and maintaining accurate records.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Multitasking

Experience in CS

Bilingual Spanish

Job description

Kevin Mitchell - State Farm Agent is seeking a Customer Service Representative to join a small, dedicated team in Watertown, WI. This Full Time role focuses on creating exceptional customer experiences, resolving inquiries, and coordinating with other team members within a thriving insurance practice.

Expected responsibilities include building relationships, handling inquiries, and maintaining accurate records.