Account Associate - Insurance & Client Care

Kevin Mitchell - State Farm Agent; Watertown (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Mitchell - State Farm Agent in Wisconsin is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

We offer a close-knit team environment with opportunities for advancement, bilingual Spanish preferred, and a focus on training and development to help you build a rewarding career in insurance sales and service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Bilingual Spanish

Job description

Kevin Mitchell - State Farm Agent in Wisconsin is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

We offer a close-knit team environment with opportunities for advancement, bilingual Spanish preferred, and a focus on training and development to help you build a rewarding career in insurance sales and service.