Receptionist & Client Services | Growth Path

Danny Chung - State Farm Agent; Skokie (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Danny Chung - State Farm Agent is seeking a friendly, proactive Receptionist to join the team in our Skokie, IL office. You will greet customers, manage calls and appointments, and help maintain accurate records while identifying opportunities to discuss insurance options with clients.

Ideal candidates will have receptionist or customer service experience, strong communication and organizational skills, and a willingness to support a growing agency focused on service excellence and client trust.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales conversations with clients.
• Basic computer skills including Microsoft Office and familiarity with CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Danny Chung - State Farm Agent is seeking a friendly, proactive Receptionist to join the team in our Skokie, IL office. You will greet customers, manage calls and appointments, and help maintain accurate records while identifying opportunities to discuss insurance options with clients.

Ideal candidates will have receptionist or customer service experience, strong communication and organizational skills, and a willingness to support a growing agency focused on service excellence and client trust.