Receptionist - State Farm Agent Team Member

State Farm; Skokie (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Danny Chung - State Farm Agent is seeking a friendly Receptionist to join our team in Skokie, IL. You will greet customers, schedule appointments, and handle inquiries to support daily operations and client service.

The ideal candidate is organized, reliable, and comfortable discussing insurance options with prospects and customers, contributing to a welcoming office environment and growth of our agency.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

I opened my agency in 2025 and currently lead a growing team of three. Before becoming an agent, I worked as a State Farm Claims Adjuster, which gave me a strong foundation in understanding coverage, customer needs, and how to truly help people when it matters most. I attended the University of Illinois in Champaign and am a proud parent of two. Outside the office, I enjoy spending time with my family, golfing, and staying active—snowboarding used to be a favorite before moving to the Midwest. Community involvement is important to me, and I stay engaged through the local Rotary and TEDx, reflecting our commitment to growth, learning, and giving back. For our team, we offer health benefits and a hiring bonus, along with an environment that values accountability, independence, and personal development. We’re looking for team members who are self-sufficient, motivated, and eager to grow—people who want to build something meaningful alongside a team that’s just getting started and headed in the right direction.

Role Description:

Danny Chung - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $50,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Skokie, IL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.