Insurance Customer Care & Growth Specialist

Danny Chung - State Farm Agent; Skokie (IL); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Hiring Bonus

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Danny Chung - State Farm Agent in Skokie, IL is looking for a motivated individual to join our team as a customer service and office support specialist. You will communicate with customers to understand needs, share product information, and help develop lasting relationships across multiple product lines.

You will support daily office operations, assist with scheduling and documentation, participate in community marketing, and ensure accurate records for a consistent customer experience.

Qualifications

• Effective written and verbal communication is required.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced environment

Customer service

Job description

Danny Chung - State Farm Agent in Skokie, IL is looking for a motivated individual to join our team as a customer service and office support specialist. You will communicate with customers to understand needs, share product information, and help develop lasting relationships across multiple product lines.

You will support daily office operations, assist with scheduling and documentation, participate in community marketing, and ensure accurate records for a consistent customer experience.