Receptionist & Client Care — Insurance Office Growth

State Farm; Skokie (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Danny Chung - State Farm Agent is seeking a friendly Receptionist to join our team in Skokie, IL. You will greet customers, schedule appointments, and handle inquiries to support daily operations and client service.

The ideal candidate is organized, reliable, and comfortable discussing insurance options with prospects and customers, contributing to a welcoming office environment and growth of our agency.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Danny Chung - State Farm Agent is seeking a friendly Receptionist to join our team in Skokie, IL. You will greet customers, schedule appointments, and handle inquiries to support daily operations and client service.

The ideal candidate is organized, reliable, and comfortable discussing insurance options with prospects and customers, contributing to a welcoming office environment and growth of our agency.