Receptionist & Client Concierge - Insurance & Sales Support

Jan Phillips - State Farm Agent; Springdale (AR); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible schedule

Advancement opportunities

Training & development

Competitive salary

Job summary

Jan Phillips - State Farm Agent is seeking a friendly Receptionist to join our team in Springdale. You will greet clients, manage appointments, handle inquiries, and maintain client records while supporting sales conversations and office administration.

We value a positive, team-oriented attitude and bilingual Spanish is preferred. The role offers competitive pay, a flexible schedule, health insurance, PTO, and opportunities for growth within the agency.

Qualifications

• Previous experience as receptionist or in customer service is required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills (MS Office, CRM).
• Bilingual Spanish preferred.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organization

Sales conversations

CRM systems

MS Office

Bilingual Spanish

Tools

Microsoft Office

CRM software

Job description

Jan Phillips - State Farm Agent is seeking a friendly Receptionist to join our team in Springdale. You will greet clients, manage appointments, handle inquiries, and maintain client records while supporting sales conversations and office administration.

We value a positive, team-oriented attitude and bilingual Spanish is preferred. The role offers competitive pay, a flexible schedule, health insurance, PTO, and opportunities for growth within the agency.