Receptionist - State Farm Agent Team Member

Orangecountyagency; Garden Grove (CA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

A leading insurance agency in California seeks a Bilingual Spanish Receptionist to provide outstanding customer service and support to the team. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. The ideal candidate has experience in a receptionist or customer service role and is skilled in communication and organization. A competitive salary of $17.00 - $19.00 per hour, along with opportunities for advancement and training, is offered.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage scheduling and office communications.
• Assist with customer inquiries and record maintenance.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

ROLE DESCRIPTION Bilingual Spanish Receptionist

Lelly Woo-Grimes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $17.00 - $19.00 per hour

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development