Account Associate - Insurance & Bilingual Client Relations

Jan Phillips - State Farm Agent; Springdale (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jan Phillips - State Farm Agent in Springdale, AR is seeking an Account Associate to support daily operations and help customers find the right coverage. You will grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments.

The role emphasizes attentive, sociable, sales-minded professionals who value teamwork. Experience in insurance is a plus, and bilingual Spanish is preferred to serve diverse clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Bilingual Spanish

Customer service

Communication

Job description

Jan Phillips - State Farm Agent in Springdale, AR is seeking an Account Associate to support daily operations and help customers find the right coverage. You will grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments.

The role emphasizes attentive, sociable, sales-minded professionals who value teamwork. Experience in insurance is a plus, and bilingual Spanish is preferred to serve diverse clients.