Receptionist - State Farm Agent Team Member

Julie Nagaria - State Farm Agent; West Linn (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

Join Julie Nagaria - State Farm Agent in West Linn, Oregon as a bilingual service-receptionist. Seeking organized individuals passionate about customer service and the insurance industry.

Your responsibilities will include greeting customers, managing appointments, engaging in sales conversations, and providing administrative support. Candidates must be fluent in English and Spanish, have solid multitasking skills, and basic computer proficiency.

Qualifications

• Experience as a receptionist or in a customer service role is necessary.
• Must possess strong communication skills in English and Spanish.
• Ability to multitask and stay organized is crucial.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and communications.
• Assist with customer records and inquiries.
• Engage with customers to identify insurance opportunities.
• Provide excellent follow-up customer service and assistance.
• Support team with administrative tasks.

Skills

Customer service

Bilingual (English and Spanish)

Organizational skills

Communication skills

Multitasking abilities

Tools

Microsoft Office

CRM systems

Job description

ROLE DESCRIPTION

Julie Nagaria Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a bilingual service‑receptionist worker. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills in English and Spanish.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.