Receptionist & Client Care Specialist (Flexible Schedule)

Rayna Toyama - State Farm Agent; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Rayna Toyama - State Farm Agent in Honolulu is seeking a friendly receptionist/team member to greet clients, answer calls, schedule appointments, and maintain accurate records. You will be the friendly first point of contact and help support daily office operations in a busy agency environment.

The ideal candidate has prior receptionist or customer service experience, strong communication and multitasking skills, and comfort discussing insurance options with customers.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication & interpersonal

Organizational multitasking

Sales conversations

Customer service mindset

Tools

CRM systems

Microsoft Office

Job description

Rayna Toyama - State Farm Agent in Honolulu is seeking a friendly receptionist/team member to greet clients, answer calls, schedule appointments, and maintain accurate records. You will be the friendly first point of contact and help support daily office operations in a busy agency environment.

The ideal candidate has prior receptionist or customer service experience, strong communication and multitasking skills, and comfort discussing insurance options with customers.