Receptionist/Cashier

Russ-Darrow-Group-2; Madison (WI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Full Benefits Package

Medical, Dental & Vision

401k with Company Match

HSA with Company Contribution

PTO from day one

Job summary

Russ Darrow Group in Madison, WI is seeking a friendly Receptionist/Cashier to be the welcoming first contact for customers. You will handle front desk duties, greet visitors, answer calls, process payments, and support daily office operations in a fast-paced dealership setting.

Ideal candidates have strong communication skills, a positive attitude, and are comfortable with basic accounting tasks. Training is provided; dealership experience and Excel skills are a plus.

Qualifications

• Experience with Microsoft Office suite is a plus.
• Dealership experience is a plus.
• Strong Excel skills are preferred.

Responsibilities

• Greet and assist customers in person and over the phone in a professional, courteous manner.
• Answer incoming calls, determine the nature of the call, and route callers to the appropriate department promptly.
• Operate the switchboard telephone system efficiently and accurately.
• Receive cash, check, and credit card payments; issue receipts and make change accurately.
• Perform routine accounting tasks related to accounts receivable and accounts payable.
• Assist managers and office staff with clerical and administrative duties as needed.
• Learn dealership departments, procedures, and internal processes to assist customers efficiently.

Skills

Customer service

Communication skills

Organization

Multitasking

Tools

Excel

Switchboard

Job description

The Russ Darrow Group is actively seeking a friendly, dependable Receptionist/Cashier to be the welcoming first point of contact for our dealership. This is a great opportunity for someone who enjoys working with people, providing excellent customer service, and supporting daily office operations in a fast-paced environment.The ideal candidate has a positive attitude, strong communication skills, and is comfortable handling both customer interactions and basic accounting tasks. Dealership experience and strong Excel skills are a plus.Responsibilities• Greet and assist customers in person and over the phone in a professional, courteous manner• Answer incoming calls, determine the nature of the call, and route callers to the appropriate department promptly• Operate the switchboard telephone system efficiently and accurately• Receive cash, check, and credit card payments; issue receipts and make change accurately• Perform routine accounting tasks related to accounts receivable and accounts payable• Assist managers and office staff with clerical and administrative duties as needed• Communicate clearly and professionally with customers, vendors, and internal team members• Learn dealership departments, procedures, and internal processes to assist customers efficientlyThis role is ideal for someone who takes pride in being organized, dependable, and customer-focused while contributing to a positive team environment.About UsThe Darrow Difference is the foundation of our success – and we want you to be a part of it!Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers – after all, a great customer experience is only possible with great employees.What We OfferWe believe in investing in our employees’ growth and well-being, that’s why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.No experience? No problem! We’re eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over six decades of success, our experienced management teams will provide comprehensive training and support from day one.If you’re ready to join a team that values community involvement, career development, and a legacy of excellence, we’d love to hear from you!!BenefitsCompetitive Compensation PlansFull Benefits PackageMedical, Dental & Vision401k with Company MatchHSA with Company ContributionPTO from day one!!Growth and Advancement OpportunitiesContinuous Training and DevelopmentQualificationsExperience with Microsoft Office suite is a plusCustomer service experienceAvailable to work flexible hours on weeknights & weekendsAbility to communicate customers' interests needs and requests to management and sales personnelProfessional personal appearance