Receptionist - Carmel, IN

ADE ADESA Inc; Town of Carmel (NY); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

Employer-maid 401K with company match

Paid vacation and sick time

Paid family leave

Disability and life insurance

Tuition reimbursement

Employee assistance program

Résumé du poste

OPENLANE is seeking a Receptionist to manage multi-line phone systems, greet visitors, and coordinate building administration. You will handle visitor registration and badges, route calls, and support invoice reconciliation and security procedures.

The ideal candidate has 3+ years in a similar role and a professional, customer-focused demeanor. You will also maintain calendars, oversee training room scheduling, and assist with mail, storage, and office operations while ensuring safety and

Qualifications

• 3+ years of receptionist or administrative experience in a comparable environment.
• High School Diploma or GED required.
• Experience operating multi-line phone systems and visitor registration.
• Strong verbal and written communication with a customer-centric focus.
• Basic proficiency in office software and data entry.

Responsabilités

• Answer and route all incoming calls using a multi-line phone system with courtesy, speed, and accuracy.
• Receive and greet customers and visitors, assisting with registration and building access badge assignments per security procedures.
• Provide general information for routine customer inquiries and refer complex issues to the Office Supervisor or Corporate VP of EHS, Real Estate and Facilities.
• Maintain Training Room calendars, manage off-site storage and shredding, and coordinate copier service/repair.
• Log building maintenance requests, notify the Building Engineer or day porter as needed, and ensure work areas meet cleanliness and safety standards.
• Reconcile corporate consolidated shipping invoices and assist with mail room sorting/delivery backup and administrative projects.

Connaissances

Multi-line phones

Customer service

Detail orientation

Teamwork

Verbal communication

Written communication

Formation

High School Diploma or GED

Outils

Building access software

Calendar software

Office software

Description du poste

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

• Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
• Relentless Curiosity. We seek to understand and improve our customers’ experience.
• Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
• Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

We’re Looking For:

We’re looking for a Receptionist with experience in managing multi-line phone systems, greeting visitors, and coordinating building administrative support. You will be involved in managing visitor registration and badges, routing incoming calls, and handling routine customer inquiries. In this role, you will have the opportunity to use your experience in facilities administration, invoice reconciliation, and office security procedures. The ideal candidate will have 3+ years of receptionist or administrative experience in a comparable environment.

You Are:

• Professional. You present a courteous, welcoming demeanor both on the phone and in person while ensuring proper security protocols are maintained.
• Detail-Oriented. You maintain accurate directories, manage calendar reservations, and meticulously reconcile corporate shipping invoices.
• Team-Oriented. You practice and promote teamwork at all times, setting a positive personal example of attitude and performance.

You Will:

• Answer and appropriately route all incoming calls using a multi-line telephone system with courtesy, speed, and accuracy.
• Receive and greet customers and visitors, assisting with registration and building access badge assignments per security procedures.
• Provide general information for routine customer inquiries and refer complex or sensitive issues to the Office Supervisor or Corporate VP of EHS, Real Estate and Facilities.
• Maintain Training Room calendars, manage off-site storage and shredding, and coordinate copier service/repair.
• Log building maintenance requests, notify the Building Engineer or day porter as needed, and ensure working areas meet cleanliness and safety standards.
• Reconcile corporate consolidated shipping invoices and assist with mail room sorting/delivery backup and administrative projects.

You Have:

• 3+ years of experience as a receptionist or administrative support representative in a comparable environment.
• High School Diploma or GED required.
• Proven ability to operate multi-line phone systems and building access control software.
• Strong verbal and written communication skills with a customer-centric focus.
• Basic proficiency in office software, data entry, and invoice reconciliation.

Nice to Have’s:

• 5+ years of receptionist experience in a large corporate headquarters setting.
• Prior experience supporting facilities management, EHS, or mailroom operations.
• Familiarity with building maintenance management tools and ticketing systems.

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers.

Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

California Residents: Click here to learn more about the personal information we collect in the application process. Also, click here for how we adhere to the California Fair Chance Act. Canadian Residents: Click here to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation

OPENLANE is an equal opportunity employer and a drug‑free workplace.