Receptionist-Bilingual Preferred

Minnesota Council of Nonprofits; Minneapolis (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established nonprofit organization seeks a dedicated Receptionist to join its vibrant team. This role involves managing front desk operations, providing exceptional customer service, and assisting with communication for diverse patients. Ideal candidates will exhibit strong organizational skills, be bilingual, and thrive in a fast-paced environment. Join a mission-driven team focused on improving children's oral health in the community while enjoying competitive benefits and a supportive workplace.

Qualifications

• Strong organizational skills and attention to detail.
• Bilingual in Somali, Spanish, Karen, or Ukrainian preferred.

Responsibilities

• General clerical duties including screening calls and making appointments.
• Providing superior customer service to patients and families.

Skills

Organizational Skills

Customer Service

Bilingual (Somali, Spanish, Karen, or Ukrainian)

Communication Skills

Multi-tasking

Microsoft Office Suite

Job description

Receptionist- Bilingual Preferred

Children’s Dental Services (CDS) is a diverse and vibrant non-profit, community dental clinic dedicated to improving the oral health of children from families with low incomes by providing accessible treatment and education in our diverse community since 1919.

Job Description and Tasks:

· General clerical/reception duties-primarily at front desk, screening calls, making and confirming appointments, and insurance verification onsite in fast-paced Minneapolis dental clinic

· Greeting, welcoming and directing visitors

· Providing superior customer service to patients and their families over the phone and in person

· Interpret/aid in communication with patients and family members

· Available to work until 7:00 p.m. either Tuesday or Wednesday nights, and one Saturday per month.

· Basic office cleaning as needed

· Miscellaneous duties as assigned

Desired qualifications:

· Strong organizational skills and exceptional attention to detail

· Type 40 wpm minimum

· Pleasant and kind team player

· Microsoft Office suite competency

· Bilingual speaking Somali, Spanish, Karen or Ukrainian preferred

· Knowledge of medical assistance programs helpful

· Exceptional ability to multi-task

· Ability to function well in fast-paced, rapidly changing environment

· Strong oral and written communication skills

· Exceptionally trustworthy, maintaining employee confidentiality, HIPAA compliance

Salary: $18-$20/hour DOQ, full-time 40 hours per week, highly competitive benefits. Apply: by emailing cover letter and resume to Sarah Wovcha [e-mail] and Kaciya Vaungh [e-mail]

Learn more at www.childrensdentalservices.org