Receptionist/BDC Representative

Klick Lewis; Palmyra (Lebanon County); On-site; USD 30,000 - 45,000; Full time

Job summary

A family-owned dealership in Palmyra is seeking a friendly and professional Receptionist/BDC Representative. In this dynamic role, you will greet customers, answer calls, schedule appointments, and support dealership operations, all within a supportive work culture that values trust and long-term relationships. Ideal candidates are detail-oriented, dependable, and possess strong communication skills.

Benefits

Growth opportunities and career advancement

Health, dental, and vision insurance

401K with company match

Employee discounts on products and services

Supportive, team-oriented work environment

Qualifications

• Previous customer service or front desk experience preferred.
• Excellent communication and listening skills.
• Punctual, dependable, and detail-oriented.

Responsibilities

• Answer dealership incoming calls and greet customers in a professional manner.
• Schedule and confirm sales appointments and assist with BDC communications.
• Maintain a professional front-desk area.

Skills

Communication

Organizational skills

Customer service

Listening skills

Education

High school diploma or equivalent

Job description

Klick Lewis Chevrolet is seeking a friendly, professional, and highly organized Receptionist/BDC Representative to be the first point of contact for our customers. This role is ideal for someone who thrives in a dynamic environment, enjoys interacting with people, and has a passion for delivering excellent customer service.

As a family-owned and operated dealership, we take pride in offering a supportive work culture rooted in trust, care, and long-term relationships—with our team and our customers.

Responsibilities:

• Answer dealership incoming calls and greet customers in a professional and welcoming manner

• Direct customers to the appropriate department or team member

• Notify team members of walk-in guests and introduce customers to sales staff as needed

• Schedule and confirm sales appointments and follow-up calls

• Maintain customer records and assist with inbound/outbound BDC communications

• Work cooperatively with sales and internal departments to support dealership operations

• Maintain a professional front-desk area and provide light administrative support

• Assist with additional duties and projects as assigned

Qualifications:

• Excellent communication and listening skills

• Outgoing, friendly, and professional demeanor

• Ability to adapt to a flexible schedule and fast-paced work environment

• Punctual, dependable, and detail-oriented

• Previous customer service or front desk experience preferred

• Valid driver’s license and clean driving record

• Willingness to learn and grow with the dealership

Benefits:

• Growth opportunities and career advancement

• Long-term job security in a family-owned business

• Health, dental, and vision insurance

• 401K with company match

• Employee discounts on products and services

• Supportive, team-oriented work environment

Equal Opportunity Employer

We are proud to be an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.