Receptionist/BDC Representative

Klicklewiscars; Palmyra (Lebanon County); On-site; USD 30,000 - 40,000; Full time

Job summary

Klick Lewis Chevrolet is looking for a friendly Receptionist/BDC Representative. The role involves greeting customers, handling calls, scheduling appointments, and supporting dealership operations in a family-oriented culture. Ideal candidates are detail-oriented with excellent communication skills and a passion for customer service.

Benefits

Growth opportunities

Health, dental, and vision insurance

401K with company match

Employee discounts

Supportive work environment

Qualifications

• Previous customer service or front desk experience preferred.
• Punctual, dependable, and detail-oriented.

Responsibilities

• Answer dealership incoming calls and greet customers.
• Direct customers to appropriate departments.
• Schedule and confirm sales appointments.

Skills

Excellent communication

Customer service

Listening skills

Job description

Klick Lewis Chevrolet is seeking a friendly, professional, and highly organized Receptionist/BDC Representative to be the first point of contact for our customers. This role is ideal for someone who thrives in a dynamic environment, enjoys interacting with people, and has a passion for delivering excellent customer service.

As a family-owned and operated dealership, we take pride in offering a supportive work culture rooted in trust, care, and long-term relationships—with our team and our customers.

Responsibilities:

• Answer dealership incoming calls and greet customers in a professional and welcoming manner

• Direct customers to the appropriate department or team member

• Notify team members of walk-in guests and introduce customers to sales staff as needed

• Schedule and confirm sales appointments and follow-up calls

• Maintain customer records and assist with inbound/outbound BDC communications

• Work cooperatively with sales and internal departments to support dealership operations

• Maintain a professional front-desk area and provide light administrative support

• Assist with additional duties and projects as assigned

Qualifications:

• Excellent communication and listening skills

• Outgoing, friendly, and professional demeanor

• Ability to adapt to a flexible schedule and fast-paced work environment

• Punctual, dependable, and detail-oriented

• Previous customer service or front desk experience preferred

• Valid driver’s license and clean driving record

• Willingness to learn and grow with the dealership

Benefits:

• Growth opportunities and career advancement

• Long-term job security in a family-owned business

• Health, dental, and vision insurance

• 401K with company match

• Employee discounts on products and services

• Supportive, team-oriented work environment

Equal Opportunity Employer

We are proud to be an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.