Receptionist at The Arc

Arcadia LTC; Lincoln (IL); Presencial; USD 30.000 - 36.000; Jornada completa

Descripción de la vacante

The Arc at Lincoln in Lincoln, IL is seeking a compassionate Receptionist to welcome residents, families and visitors and to provide friendly, professional service at the front desk. As the first point of contact, you will answer phones, respond to inquiries and help keep the front area orderly and inviting.

This role supports multiple departments, coordinates scheduling, maintains accurate records, and handles light administrative tasks.

Responsabilidades

• Provide exceptional customer service to residents, families, and visitors, answering phones, responding to inquiries, and resolving issues in a timely and professional manner
• Greet and receive visitors, responding to their needs and concerns in a courteous and empathetic manner
• Manage and maintain accurate and up-to-date records and files, including but not limited to resident information, census, and administrative data
• Assist with scheduling and coordinating appointments, meetings, and events
• Perform various administrative tasks, such as preparing correspondence, reports, and other documents
• Maintain a clean and organized reception area, including answering machines, phones, and other equipment
• Collaborate with other departments to ensure seamless communication and workflow

Descripción del empleo

At The Arc at Lincoln, we are seeking a compassionate and organized Receptionist to join our team. As a Receptionist with the Arc, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and ensuring a warm and welcoming atmosphere. If you share our commitment to providing high-quality care and attention to detail, we encourage you to apply for this rewarding role.

Responsibilities:

• Provide exceptional customer service to residents, families, and visitors, answering phones, responding to inquiries, and resolving issues in a timely and professional manner

• Greet and receive visitors, responding to their needs and concerns in a courteous and empathetic manner

• Manage and maintain accurate and up-to-date records and files, including but not limited to resident information, census, and administrative data

• Assist with scheduling and coordinating appointments, meetings, and events

• Perform various administrative tasks, such as preparing correspondence, reports, and other documents

• Maintain a clean and organized reception area, including answering machines, phones, and other equipment

• Collaborate with other departments to ensure seamless communication and workflow

About the Role:

We offer a dynamic and supportive work environment where you can grow professionally and make a meaningful difference in the lives of our residents. As a Receptionist with The Arc at Lincoln, you will have the opportunity to develop strong relationships with our residents, families, and colleagues, and be part of a team that is dedicated to providing exceptional care and service.