Receptionist

Arcadia LTC; Lincoln (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Villas at Lincoln in Lincoln, IL is seeking a compassionate and organized Receptionist to be the first point of contact for residents, families, and visitors, providing warm, welcoming service and handling inquiries with professionalism.

You will greet visitors, answer phones, manage records, assist with scheduling, and collaborate with other departments to ensure smooth day-to-day operations. This role offers opportunities to grow professionally in a supportive team environment.

Responsibilities

• Provide exceptional customer service to residents, families, and visitors, answering phones and addressing inquiries.
• Greet and assist visitors in a courteous and empathetic manner.
• Maintain accurate records and files, including resident information and census.
• Assist with scheduling appointments, meetings, and events.
• Prepare correspondence, reports, and other documents.
• Keep the reception area clean and organized and manage phones and machines.
• Collaborate with other departments to ensure smooth communication and workflow.

Job description

Receptionist

Job Summary:

At Villas at Lincoln, we are seeking a compassionate and organized Receptionist to join our team. As a Receptionist with our organization, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and ensuring a warm and welcoming atmosphere. If you share our commitment to providing high-quality care and attention to detail, we encourage you to apply for this rewarding Receptionist role.

Responsibilities:

• Provide exceptional customer service to residents, families, and visitors, answering phones, responding to inquiries, and resolving issues in a timely and professional manner

• Greet and receive visitors, responding to their needs and concerns in a courteous and empathetic manner

• Manage and maintain accurate and up-to-date records and files, including but not limited to resident information, census, and administrative data

• Assist with scheduling and coordinating appointments, meetings, and events

• Perform various administrative tasks, such as preparing correspondence, reports, and other documents

• Maintain a clean and organized reception area, including answering machines, phones, and other equipment

• Collaborate with other departments to ensure seamless communication and workflow

About the Role:

We offer a dynamic and supportive work environment where you can grow professionally and make a meaningful difference in the lives of our residents. As a Receptionist with Villas at Lincoln, you will have the opportunity to develop strong relationships with our residents, families, and colleagues, and be part of a team that is dedicated to providing exceptional care and service.

What We Offer:

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