Receptionist

Arcadia Care; Lincoln (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Villas at Lincoln is seeking a compassionate and organized receptionist to be the first point of contact for residents, families, and visitors. You will provide a warm, welcoming atmosphere and support high-quality care with attention to detail.

You will handle phones, inquiries, and scheduling while maintaining accurate records and assisting with administrative tasks. This role offers a collaborative environment focused on excellent service and teamwork.

Responsibilities

• Provide exceptional customer service to residents, families, and visitors
• Answer phones and respond to inquiries professionally
• Greet visitors and manage reception area
• Maintain accurate records including resident information and census
• Assist with scheduling appointments and events
• Prepare correspondence and administrative documents
• Collaborate with other departments to ensure smooth operations

Job description

Receptionist

Job Summary:

At Villas at Lincoln, we are seeking a compassionate and organized Receptionist to join our team. As a Receptionist with our organization, you will be the first point of contact for our residents, families, and visitors, providing exceptional customer service and ensuring a warm and welcoming atmosphere. If you share our commitment to providing high-quality care and attention to detail, we encourage you to apply for this rewarding Receptionist role.

Responsibilities:

• Provide exceptional customer service to residents, families, and visitors, answering phones, responding to inquiries, and resolving issues in a timely and professional manner

• Greet and receive visitors, responding to their needs and concerns in a courteous and empathetic manner

• Manage and maintain accurate and up-to-date records and files, including but not limited to resident information, census, and administrative data

• Assist with scheduling and coordinating appointments, meetings, and events

• Perform various administrative tasks, such as preparing correspondence, reports, and other documents

• Maintain a clean and organized reception area, including answering machines, phones, and other equipment

• Collaborate with other departments to ensure seamless communication and workflow

About the Role:

We offer a dynamic and supportive work environment where you can grow professionally and make a meaningful difference in the lives of our residents. As a Receptionist with Villas at Lincoln, you will have the opportunity to develop strong relationships with our residents, families, and colleagues, and be part of a team that is dedicated to providing exceptional care and service.

What We Offer:

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