Front Desk Receptionist

Emerald Healthcare; Lincoln (NE); On-site; USD 17,000 - 25,000; Part time

Job summary

Emerald Healthcare in Lincoln, Nebraska is seeking a friendly part-time Receptionist to manage front desk duties and assist visitors.

The role involves greeting residents and families, answering calls, scheduling appointments, and performing clerical tasks using Microsoft Office. Part-time shifts include Tue/Fri and Sun schedule.

Ideal candidates have excellent communication and customer service skills and a high school diploma or equivalent.

Qualifications

• Excellent verbal communication and customer service skills.
• Strong interpersonal skills and ability to assist residents and visitors.
• Basic understanding of administrative and clerical procedures.
• Proficient with Microsoft Office Suite or related software.
• High school diploma or equivalent required.

Responsibilities

• Greets residents, family members, visitors, and guests; directs them to the appropriate location.
• Answers, screens, and directs phone calls; takes messages and schedules appointments.
• Receives mail, documents, packages, and deliveries and distributes items.
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Performs other duties.

Skills

Verbal communication

Interpersonal skills

Customer service

Administrative procedures

MS Office

Education

High school diploma or equivalent

Job description

Job Title: Receptionist

Location: Lincoln Nebraska

Department: Administration

Reports to: Administrator

Position Type: Part-Time Tues/Fri 350p-8p Sun 8a-230p

Emerald Healthcare is dedicated to providing exceptional care and support to our residents in a compassionate and nurturing environment. We are seeking a dynamic and personable part-time receptionist to join our team and enhance the overall experience for our residents and their families.

Job Summary

The Receptionist will greet, assist, and provide direction and information to residents, family members, visitors, and other guests of the organization.

Supervisory Responsibilities

• None.

Duties/Responsibilities

• Greets residents, family members, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Performs other duties.

Required Skills/Abilities

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.

Education and Experience

• High school diploma or equivalent required.

Physical Requirements

• Prolonged periods of sitting at a desk.
• Must be able to lift up to 15 pounds at times.